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Terms & Conditions and Informed Consent (All Services)

These Terms & Conditions and Informed Consent (“Terms”) apply to all services provided by Everyday Mindset (“we”, “us”, “our”) and Natalia Yusenis (“Practitioner”). By booking, purchasing, accessing, or participating in any service, you agree to be bound by these Terms.

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Contact: natalia [at] everydaymindset.com.au | +61 411 448 082

Eligibility: Services are offered to clients 18 years and over only.

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PAYMENT TERMS

Payment is required in advance of the first session.

 

Where a payment plan is agreed, the payment plan must be authorised and any required deposit paid prior to the first session. If payments become overdue, we may pause services until payments are brought up to date.

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CANCELLATIONS, RESCHEDULING & NO-SHOWS

We respectfully request the following minimum notice periods to cancel or reschedule:

  • Face-to-face appointments: 72 hours’ notice

  • Online/phone appointments: 48 hours’ notice

 

Appointments cancelled with less than 24 hours’ notice are charged in full.

 

If you do not attend an appointment (no-show), or are not available to proceed at the scheduled time, the session is charged in full.

 

If a session included in a package is missed without adequate notice, that session is forfeited and counted as used.

 

To cancel or reschedule, use the reschedule/cancel link in your confirmation email. If the link is unavailable, contact natalia [at] everydaymindset.com.au.

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CHANGE OF MIND, PACKAGES & REFUNDS

You may stop a package at any time.

 

If you paid upfront and a refund is applicable, we will calculate the value of services already delivered at the standard single-session rate (unless otherwise required by law) and deduct this from the amount paid. Any remaining balance will be refunded within a reasonable time.

 

Refunds are not provided for change of mind except where required by law.

 

SERVICES COVERED BY THESE TERMS

These Terms apply to all services provided by Everyday Mindset (“we”, “us”) and Natalia Yusenis, including but not limited to: hypnotherapy, Rapid Transformational Therapy (RTT) (including RTT-informed sessions), guided visualisation, subconscious change processes, NLP-based change work and other behaviour change techniques, coaching, breathwork, workshops, group sessions, online programs, resources, and audio recordings, delivered in person, online, or by phone.

 

These Terms also apply to your use of our website content, resources, and communications.

 

NATURE OF SERVICES, RESULTS & HEALTH DISCLAIMER

Results vary between individuals. Any testimonials or examples reflect client experiences, however individual results may vary. Results are not guaranteed.

 

Our services and content are provided for personal development, education and wellbeing support. They are not intended to be, and must not be taken as, medical, psychiatric, psychological, legal or financial advice.

 

SCOPE OF PRACTICE 

Natalia Yusenis does not provide services of a licensed physician, psychologist, psychiatrist, or other regulated medical practitioner (unless expressly stated otherwise in writing).

 

Our services are not a substitute for diagnosis, treatment, or care from your GP, psychologist, psychiatrist or other qualified health professional. You should continue any current medical or mental health treatment and consult your treating professional for any new or existing concerns.

 

If you are in crisis or at risk of harm to yourself or others, call 000 (Australia) or contact Lifeline 13 11 14.

 

CLIENT RESPONSIBILITY & LIMITATION OF LIABILITY

You understand and agree that:

  • You are responsible for your own decisions, actions, and outcomes before, during and after services.

  • You use any information, techniques, recordings, or guidance provided at your own discretion and risk.

 

To the maximum extent permitted by law, Everyday Mindset and Natalia Yusenis are not liable for any loss, damage, cost or injury arising from your participation in services, reliance on information provided, or actions you take (or do not take) following services.

 

CONSENT TO PARTICIPATE 

By booking or participating in any service, you give Everyday Mindset and Natalia Yusenis permission to provide coaching and to use relevant techniques, which may include hypnotherapy and Rapid Transformational Therapy (RTT) (including RTT-informed sessions), guided visualisation, subconscious change processes, NLP-based change techniques, breathwork practices and other behaviour change tools for the purposes of personal development and wellbeing support.

 

You understand and agree that:

  1. The services you receive are not a substitute for medical, psychological or psychiatric care. You should continue any present medical treatment and consult your GP or treating practitioner regarding any new or existing conditions, symptoms, diagnoses, or medications.

  2. No guarantee of results or cure can be given for any presenting issue or any issues which may become apparent during the course of services. Results vary between individuals.

  3. Your outcomes depend on many factors including your participation, personal circumstances, and any actions you take (or do not take) outside sessions. You remain responsible for your choices, actions and results—this is a collaborative process, not something “done to you.”

  4. You understand you may experience emotional responses and/or physical sensations (including fatigue, light-headedness, emotional release, discomfort, or unexpected memories). You may pause, slow down, refuse any technique or stop at any time.

  5. To the maximum extent permitted by law, you release Everyday Mindset and Natalia Yusenis from liability for claims arising from your voluntary participation in the services, except to the extent liability cannot be excluded under Australian Consumer Law or other applicable laws.

 

BREATHWORK SAFETY & CONTRAINDICATIONS (INCLUDING GROUP SESSIONS)

Breathwork may produce strong physiological and emotional responses and may not be suitable for everyone.

 

You agree to disclose relevant health conditions prior to participating. Breathwork is generally not recommended (or requires medical clearance) for people with conditions such as: epilepsy/seizures, serious cardiovascular disease, uncontrolled high blood pressure, aneurysm history, recent major surgery, pregnancy, glaucoma/retinal detachment risk, severe asthma/breathing disorders, or certain severe mental health conditions (e.g., psychosis/mania), or any condition that could be impacted by intense breathing or altered states.

 

For online breathwork, you agree to participate in a safe private environment and to stop and notify the Practitioner if you feel unwell. You agree not to drive or undertake high-risk activities immediately afterwards if you feel affected.

 

If group sessions are offered, you understand that group participation may involve additional variables (including other participants) and you remain responsible for your own participation and wellbeing.

 

CONFIDENTIALITY & LIMITS

Information you share is treated as confidential and will not be disclosed to third parties except:

  • with your written consent;

  • where required or authorised by law (including lawful court orders/subpoenas);

  • where there is a serious and imminent risk to you or others;

  • where a child, elder, or vulnerable person is at risk and reporting is required or authorised;

  • where professional supervision/consultation is used to support safe practice (with identifying details minimised where possible).

 

TECHNOLOGY, ONLINE SESSIONS & COMMUNICATIONS

Online services and electronic communications involve privacy and security risks. We take reasonable steps to protect your information but cannot guarantee electronic communications are completely secure.

 

You agree to take reasonable precautions on your side (private space, secure device, and headphones where appropriate) and to ensure you have a safe environment for online sessions.

 

HYPNOSIS AUDIOS, RECORDINGS & INTELLECTUAL PROPERTY

If you receive personalised hypnosis audio tracks or any Everyday Mindset recordings/resources:

  • They are provided for your personal use only.

  • You must not share, upload, publish, resell, reproduce, or distribute them.

You may not record any session without prior written permission.

 

All materials, scripts, audios, worksheets, online content and resources remain the intellectual property of Everyday Mindset unless otherwise stated.

 

UPDATES TO THESE TERMS

We may update these Terms from time to time by publishing the updated version on our website. The version in effect at the time you book/purchase will apply to that booking/purchase unless you agree to updated Terms for future services.

 

GOVERNING LAW

These Terms are governed by the laws of New South Wales, Australia.

 

DECLARATION & VOLUNTARY PARTICIPATION

By booking, purchasing, accessing, or participating in any service, you confirm that:

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  • You freely and voluntarily choose to participate and agree to follow reasonable safety instructions and to stop and notify the Practitioner immediately if you feel unwell, uncomfortable, unsafe, overwhelmed, or if you want to slow down or stop.

  • You understand that services (including hypnosis, RTT-style sessions and breathwork) may involve emotional or physical responses, including but not limited to dizziness, tingling, light-headedness, fatigue, emotional release, discomfort, and/or unexpected memories.

  • You understand these services are not a substitute for medical or mental health care and that you are responsible for your own physical and mental health, including seeking and following appropriate medical, psychological, or psychiatric care where needed.

  • You confirm you have disclosed relevant medical and mental health conditions, medications, and risks that could affect safe participation, and you will promptly update the Practitioner if anything changes.

  • If you have any concerns about suitability or if you have (or suspect you may have) a condition that could be affected by breathwork, hypnosis, or RTT-style work, you will inform the Practitioner and obtain appropriate medical clearance before participating.

  • You acknowledge that you are solely responsible for your decisions, actions, wellbeing, and outcomes. Any information, guidance, techniques, or services provided are used at your own discretion and risk. You agree to seek appropriate medical or mental health support (including from your GP) where needed.

  • To the maximum extent permitted by law, you accept the risks associated with participation and release Everyday Mindset and Natalia Yusenis(including any employees, contractors, agents, and representatives) from claims arising from your voluntary participation in the services, except to the extent that liability cannot be excluded under Australian Consumer Law or other applicable laws.​

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